Your Government 2.0 has arrived – U Ready?

21 01 2009

Lately,  the blogosphere has been speculating  if Mr Obama would ’follow through’ the social media groundswell movement his campaign had started with his government.  Today was a good sign. From having his Blackberry taken away for security reasons (then given back to him), the “twitterverse” has kept debating. The HOPE is: “we don’t want the traditional way”, it’s a time for change, right? Will the new Oval Office still use  its new way after blowing through the roof of every social media form? Check out these stats from during the campaign: Twitter (165,000 followers), Facebook (close to 4,000,000 fans), MySpace (1,100,985 friends), Blogging, YouTube … etc.

Well, in the hour after the inauguration, we had the spark of an answer, the new WhiteHouse.Gov site is now up and features a blog on the front page :)  - This will make those of us who think that blogging is the mothership of social media smile widely! There is no better way to engage and distribute your content today than through a [useful] blog. The Government is doing it , don’t be left behind! This is now the most cost effective way to reach out and spread the word about your brand’s higher purpose. Every blog is a natural SEO (Search Engine Optimization) method of increasing your relevancy.  RSS will distribute the mail (blog) for free and at the speed of light.

Along those lines (of doing the right thing), I had a brief interaction with @georgegsmithjr from Crocs recently – Wayne Sutton was interviewing George Smith at Crocs about their young voyage through Social Media. I think that many companies could certainly learn from their humble approach to social media [read more here] – They are tiptoeing into it,  their blog is buried on their site [unlike the new White House one on the front page] and feeding their blog to their brand fans in Facebook is not there yet, but they are definitely trying, kudos to them!  I speak to many marketing folks who are simply afraid of any ‘interaction’ with real people.  It’s funny how people can just become robots when they enter the work environment.  Crocs is definitely trying the right way, the human way. It’s time to engage, now that we have all that sociable leadership in the White House.

Today was another huge spike for the ‘people’s voice’ with Twitter experiencing moments of  5X more tweets per second than the normal daily rate. It’s always a good reminder that Twitter is now mainstream. Your customers and the most viral of them are on it :) Be there. Even if you or your company are not blogging, try yourself out with micro-blogging — it is a good place to start. I also highly recommend you use TweetDeck (Desktop Application) if you are going to use Twitter. Tweetdeck is way more efficient than using Twitter by itself.

Blogging, yes we can…

Cheers!

@yannr





The genie is out of the bottle, we just can’t put it back in.

11 12 2008

Here is our latest ‘educational’ presentation on Social Media.  Starting with some examples, I try to bridge the gap between traditional marketing and the new world of 2 way conversation, collaboration, customer and social engagement.  I am also touching on what I see as the merging worlds of  SEO and Public Relations (PR).  I’m going to blog soon about TRUST 2.0 and Relevancy.  I find it fascinating that web 2.0 and social media technologies are enabling people and organizations to build trustworthy relationships… like in a village. People tend to forget that we can discuss, debate and look each other in the eyes to create meaning.

Social Media is not even perfected but as I heard this morning, “the genie is out of the bottle, we just can’t put it back in”.  Brands, businesses, people have the opportunity to embrace. Embracing is a difficult act … but if you don’t,  Digital Divide 2.0 will put your competition ahead.


I hope you like it and as always look forward to your comments, questions.

Cheers

Yann





What the Blog?

1 12 2008

One of the things Extanz is committed to is “growing experts”. It’s one of our core values. We take this approach to our clients and to ourselves. My story is a case in point…..

Until recently I didn’t really understand what all this blogging was about. To be perfectly honest I thought it was primarily for geeks who wanted to discuss….well I’m not really sure what I thought they were discussing…. or for journalists who were just re-formatting their previous articles into the form of a blog to keep up with the times or a new arena for people to rant about whatever they were currently annoyed with. None of the above was of any interest to me what so ever.

I never really did much work on-line in my past jobs aside from daily emails and helping to update our company’s website every now and again, but working for Extanz has opened my eyes to a whole new world…the blogosphere. And this blogosphere is pretty cool, I must say.

While doing research on influential blogs (yes, blogs can be influential!) for our clients I began stumbling upon all these nifty blogs that I found very helpful and interesting. I have now become the “annoying yet full of information” friend and daughter that emails everyone links to cool and sometimes helpful blogs. Like the gluten free blog for my Mom who has Celiac disease, or the cool Mom product review blog for my best friend who just had her first baby.

Yes, blogs are cool, but as I mentioned they can also be influential. Does your company have a blog? Are you letting your customers/clients know about who you are? Are you reaching out and making a connection? Having a company blog can bring in new business that you never thought possible. For instance, the other day I was cruising around the web and found this really cool, local, honey farm and they happened to have a blog on their website. I started reading and found myself so fascinated and loving all the information in this blog, about the history of the company, the bees, and most importantly to me, the honey and its health benefits. Before I knew it, I was buying $30 worth of honey and have been telling all my friends about it.

So… as you can see, I have found out that my previous assumption of blogs was not entirely true. Blogs are not just for the geeks, journalists, and complainers. Blogging is for everyone and by everyone. Make a connection, share information, tell a story, be influential. Come on, what are you waiting for? Everyone’s doing it…

Cheers,

Lauren

Thanks Hi I’m Chris for the cool pic






Social Media Marketing: The Basics

11 09 2008

Social Media Marketing… it doesn’t bite …really… it’s as respectful as you are… now rock on!

But before you start out, here are some basic ideas:

- Content is KING: the best content in your industry is worth gold.
- Numbers count: everyone understands that the more connected you are, the more relevant you are.
- Distribution: you OWN distribution of your content, there is no barrier between readers/prospects and your company – There is no editor in chief privileging your competitor story.
- It’s about being Human: We are gregarious by DNA. We like social contact and we’d rather buy stuff cos our friends told so and it is fixin’ our basic and not so basic needs.
- ‘It’s business, (stupid)’: If you doubt it, just look at the valuation of those puppies…. The so called Social Graph will soon have more power than any other sales force.
- Authenticity rules: Be true to your brand and your customer or you’ll go to hell.

The Basics

The Basics by www.Extanz.com

If you want to experiment yourself, you need a blog.  No blog – you don’t exist, seriously.

Now meet the mighty graph which explains the basics of what I call an RSS Architecture….. if you like it, say so, bookmark it (funky button at the bottom of that blog). If you don’t, tell me how you would modify it.  Now we’re being social!

So what are the basic steps?
- Connect your customer-friend-ecosystem to your company brand online.
- Feed them / publish excellent content that will make them happy to have read or seen you (youtube,flickr…).
- Allow for 2 way conversation with them and respond (to what matters, not everything).

Oh YEAH! This is applicable to the following:

- A brand
- A business — small or large (larger can’t move very fast so they struggle a bit with that)
- A [true] customer centric company
- A product launch
- A message as part of your overall marketing strategy
- An individual (brand)
- Selling a house
- A political campaign :)
- A non profit fundraising endeavor
- A product development team

….and too many others to list…..

It is NOT applicable to:
- Spammers
- Arrogant brands
- People afraid to lose control of the message (you’re lost anyway).

Now stop thinking that Social Networking is just for kiddos who are bored…. it’s you, me and everyone else thinking stuff, buying stuff, reading stuff.

TOGETHER WE RISE. :)

Yann

If you like it click on the ‘add this’ button below (you’ll need a account at Stumbleupon, Digg or Delicious – this is just another marketing tactic you need to do)

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